Terms of Service

Effective Date: 26 May 2025

1. Acceptance of Terms

By accessing or using the services provided by Key AI Solution ("we", "us", "our"), including our website https://www.keyaisolution.com and related products, you ("you", "your", "customer") agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be effective upon posting the revised terms on our website. Your continued use of our services after any changes constitutes acceptance of those changes.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

4. Service Description

Key AI Solution provides AI consulting and related technology services, including but not limited to:

AI solution design and implementation
Integration with customer infrastructure and third-party managed services
Secure cloud-hosted data storage in Australia
Access to APIs, databases, and large language models (LLMs) via secure protocols

5. Customer Responsibilities

You agree to:

Provide accurate, current, and complete information as requested
Maintain the confidentiality of your account credentials
Use our services only for lawful purposes and in accordance with these terms
Not attempt to disrupt or compromise the security or integrity of our services

6. Intellectual Property

All content, trademarks, logos, and intellectual property associated with our services remain the property of Key AI Solution or its licensors. You may not use, reproduce, or distribute any content from our services without our express written permission.

7. Data Storage and Security

All customer data is stored securely in cloud infrastructure located in Australia. We implement appropriate technical and organisational measures to protect your data in accordance with Australian law and industry standards. See our Privacy Policy for further details.

8. Third-Party Services

Our services may integrate with third-party providers (such as cloud hosting, analytics, and LLM APIs). We are not responsible for the content, security, or privacy practices of these third parties. Your use of third-party services is subject to their respective terms.

9. Limitation of Liability

To the maximum extent permitted by Australian law:

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability to you for any claim arising out of or relating to these terms or our services is limited to the amount you paid us for the relevant service.

10. Indemnity

You agree to indemnify, defend, and hold harmless Key AI Solution and its affiliates from any claims, losses, damages, liabilities, and expenses arising out of your use of our services or your breach of these terms.

11. Termination

We may suspend or terminate your access to our services at any time, with or without notice, if you violate these Terms of Service or for any other reason at our discretion.

12. No ROI or Savings Guarantee

Any figures, estimates, or projections provided by the "Calculate Your Potential AI-Driven Efficiency Gains" tool or any similar calculators, including but not limited to time savings, monthly value, or ROI on annual plans for workflow automation, are for informational and illustrative purposes only. These estimates are based on user-supplied data and general assumptions and do not constitute a guarantee, warranty, or commitment by Key AI Solution regarding the actual results, savings, or return on investment that may be achieved. Key AI Solution makes no representation or warranty, express or implied, as to the accuracy, reliability, or completeness of any such estimates or projections. Actual results may vary due to a wide range of factors outside our control, including but not limited to user implementation, business processes, market conditions, and external dependencies. You acknowledge and agree that Key AI Solution shall not be liable for any difference between projected and actual results, and you must not rely on any ROI or savings estimate as a promise or guarantee of future performance.

13. Termination